Welcome to JugniMart’s Shipping Policy Page!
At JugniMart, we strive to ensure that your shopping experience is smooth, secure, and efficient. Here’s everything you need to know about how we handle shipping and delivery.
Processing Time
- Order Processing: Once you place an order, it typically takes 1-2 business days for us to process and prepare it for shipping. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
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Standard Shipping: We offer standard shipping across Pakistan. The shipping charges may vary based on your location and the size of your order. You’ll see the shipping costs at checkout.
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Delivery Times: Once dispatched, orders generally take 3-5 business days to arrive, depending on your location. For remote areas, delivery may take slightly longer.
Note: Delivery times may vary due to factors beyond our control, such as weather conditions or courier delays.
Cash on Delivery (COD)
JugniMart offers Cash on Delivery (COD) across Pakistan for your convenience. Pay only when your order is delivered to your doorstep!
Order Tracking
After your order is dispatched, you’ll receive a tracking number via email or SMS. You can use this number to track the status of your shipment on our courier partner’s website. If you need assistance, feel free to reach out to our support team.
Shipping Restrictions
- Delivery Locations: Currently, JugniMart only ships within Pakistan. We hope to expand our shipping regions in the future.
- P.O. Boxes: Please note that we cannot deliver to P.O. boxes. Kindly provide a full street address for successful delivery.
Missing or Delayed Shipments
If your order hasn't arrived within the estimated delivery time, please contact our Customer Support team. We’ll work with the courier to resolve any issues and ensure you receive your order as quickly as possible.
Returns & Exchanges
If you need to return or exchange an item, please refer to our Return Policy page for details on eligibility and instructions. JugniMart is committed to customer satisfaction and will do our best to accommodate your needs.